jilissvip Privacy Policy

1. Introduction and Scope

jilissvip ("jilissvip," "we," "us," or "our") is committed to protecting the privacy and personal data of all users who access or use the jilissvip platform at jilissvip.asia (the "Platform"). This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights available to you as a data subject under applicable Philippine law.

This Policy applies to all players, registered users, and visitors of the jilissvip Platform, including individuals accessing the Platform from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the Philippines. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, both of which are available on the jilissvip Platform.

2. Information We Collect

jilissvip collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of information we collect include:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport, SSS, UMID, or driver's license number) collected during account registration and Know Your Customer (KYC) verification.
• Contact Information: Email address, mobile phone number, and residential address, including city and province within the Philippines.
• Financial Information: Payment method details including GCash account references, PayMaya account references, bank account details (BPI, BDO, Metrobank), and card information (Visa, Mastercard) used for deposits and withdrawals. Full card numbers are never stored on jilissvip servers.
• Account and Gaming Data: Username, account balance, transaction history, betting history, game preferences, bonus usage, and session activity logs.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and referring URLs collected automatically when you access the Platform.
• Communications Data: Records of your interactions with jilissvip customer support, including live chat transcripts and email correspondence.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and any information you provide in connection with responsible gaming tools.

3. How We Use Your Information

jilissvip uses the personal information we collect for the following purposes:

• To create, verify, and manage your jilissvip account, including identity verification and age confirmation (21+ requirement).
• To process deposits and withdrawals in Philippine Peso (₱ PHP) via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard.
• To provide access to jilissvip's games, including slots, live casino, sports betting, sabong, bingo, and all other Platform features.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities in compliance with applicable Philippine anti-money laundering laws.
• To comply with legal and regulatory obligations, including reporting requirements under Philippine gaming regulations.
• To communicate with you regarding your account, transactions, promotions, and Platform updates.
• To administer responsible gaming tools, including deposit limits, session limits, and self-exclusion requests.
• To improve the Platform, personalize your experience, and conduct internal analytics and research.
• To respond to your inquiries and provide customer support in English and Filipino.

jilissvip will not use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent.

4. Legal Basis for Processing

jilissvip processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, KYC requirements, and gaming regulatory obligations.
• Legitimate Interests: Processing is necessary for jilissvip's legitimate business interests, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.
• Consent: Where required by law, jilissvip will obtain your explicit consent before processing your personal data for specific purposes, such as direct marketing communications.

5. Sharing and Disclosure of Information

jilissvip does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to confirm your identity and eligibility.
• Game Software Providers: Licensed game developers and providers whose games are available on the jilissvip Platform, to the extent required for game functionality and fairness auditing.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or court order.
• IT and Security Service Providers: Trusted technology partners who assist in operating, maintaining, and securing the jilissvip Platform under strict confidentiality obligations.

All third parties with whom jilissvip shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to jilissvip.

6. Cookies and Tracking Technologies

jilissvip uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to understand how players interact with the Platform, which pages are visited most frequently, and how we can improve the user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilissvip Platform. By continuing to use the Platform, you consent to our use of cookies as described in this Policy.

7. Data Retention

jilissvip retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications are retained for a minimum of two (2) years.
• Responsible gaming records, including self-exclusion requests, are retained for the duration of the exclusion period and for a minimum of five (5) years thereafter.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jilissvip's data disposal procedures.

8. Security of Your Personal Data

jilissvip implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilissvip Platform.
• Secure, access-controlled data storage with role-based access restrictions for jilissvip personnel.
• Regular security audits and vulnerability assessments of the Platform infrastructure.
• Multi-factor authentication options for player accounts.
• Strict data handling policies and confidentiality obligations for all jilissvip staff and third-party service providers.

While jilissvip takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilissvip will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by jilissvip:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed.
• Right of Access: You may request a copy of the personal data jilissvip holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact jilissvip's Data Protection Officer at the email address provided in Section 12 of this Policy. We will respond to all verified requests within thirty (30) days.

10. Children and Minors

jilissvip strictly prohibits the use of its Platform by individuals under the age of 21. We do not knowingly collect personal data from minors. If jilissvip becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data, and report the matter to the appropriate authorities where required.

If you believe that a minor has registered an account on jilissvip, please contact our support team immediately at the contact details provided in Section 12.

11. Changes to This Privacy Policy

jilissvip reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how jilissvip protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact and Data Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilissvip, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week, and can assist players from all regions of the Philippines including Metro Manila, Cebu, Davao, and Quezon City.

Data Privacy Contact: [email protected]

Please include "Data Privacy Request" in the subject line of your email. We aim to respond to all data privacy inquiries within 30 calendar days of receipt.